Absolutely, within 14 days of receiving your order. Shipping costs will be at your own expense. Please contact us to make a return.

If your order has not yet been dispatched from our warehouse, it is possible to cancel it free of charge. It is important to contact us as soon as possible to arrange this. If the order is already on its way, it is unfortunately no longer possible to cancel it. However, once you have received the order, it is possible to return the package to us.

We aim to dispatch your package within 24 hours of ordering, and often the same day. Shipments within the Netherlands are generally delivered the next working day. Shipments abroad usually have a delivery time of 2-3 days.

Unfortunately, we do not have a physical pick-up location or showroom as of now.

Unfortunately, we do not have a physical pick-up location yet.

We offer several payment options:

1. iDeal
2. PayPal
3. Bancontact

This depends on your drone. The manual describes the correct app. Have you lost the manual? Take a look at My Killerbee". Here you can find the digital manual. No access to "My Killerbee"? Then contact us. We will be happy to help you further. 

Please contact us. When doing so, please indicate the e-mail address you are registered with and the type of drone you have. Also give us your order number. We will help you as soon as possible. 

We deliver to:

• Netherlands
• Belgium
• France
• Luxembourg
• Germany